This morning's newspaper reported that the Chairman of VisitBritain has castigated Britain's hotels for the poor standard of service they provide. Grumpy staff and dirty rooms were just two of the things mentioned. His point was that this poor service is putting jobs at risk, not only in the hotels themselves but in tourist attractions which need people to visit them. In typical british fashion the newspaper then went on to invite its readers to send in their own stories of hotels from hell. I couldn't help wondering if it wouldn't be more constructive and interesting to collect the stories of hotels from heaven? I was reminded of the lovely little B&B in the Lake District where a stroll in the garden to watch the birds feeding was a wonderful start to the day, where breakfast was plentiful and well cooked, where the bathroom even contained spare toothbrushes and shaving kit, and the comfy chairs in the room were ideally positioned to watch the sunset through the bay window. Not a grump in sight and certainly not a grubby towel!
So how about it? Instead of complaining about the bad examples let's praise the good ones to the hilt. I'm sure I'd feel better surrounded by people talking about how good something is.
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If I could remember where the B&B was that we spent valentines weekend about 7 years ago I'd tell you. It only had two rooms, out in the converted barn, and breakfast was served at a big table so you had to talk to the other couple there. It was really really lovely. Like visiting friends on a farm.
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